Privacy Policy

Last updated 10 November 2026

Savouries By Sara Limited (company number 13317203, registered office 26 Norwood Road, Leicester, LE5 5QF) is the data controller for this shop. This policy explains what we collect, why, who else sees it and what you can ask us to do about it.

What we collect, and why

To take and deliver an order: your name, email address, phone number, delivery address and what you ordered. We need this to perform our contract with you.
To take payment: Stripe handles your card. We receive confirmation that a payment succeeded and the last four digits, never the full card number.
If you create an account: your email and a password, stored only as a secure hash that cannot be read back. Orders placed with the same email are shown to you once you sign in.
If you join the loyalty card: your stamps, points and rewards, and, if you add the card to Apple Wallet, a device registration so the card updates on your phone.
If you opt in to emails: your email address and nothing more. You are never added by buying something.
If you contact us or leave a review: what you write and how to reply to it.
While you browse: a count of page views, held by Vercel without cookies and without identifying you.

We never sell your data and never share it for anyone else’s marketing.

Orders from before this website

This shop previously sold through Shopify. Those past orders were moved into this site so your history is in one place, and they are kept on the same terms as everything else here.

Cookies

Browsing this site sets no cookies at all. Your basket is kept in your own browser’s storage rather than in a cookie, and our page counts are done without one.

Two things do set them, and only when you ask for them: signing in to an account sets a cookie that keeps you signed in, and going to the payment step lets Stripe set cookies it uses to process the payment and spot fraud. Both are necessary for the thing you are doing, so no consent banner is needed. There are no advertising or tracking cookies anywhere on this site.

Your rights

You can ask for a copy of what we hold, ask us to correct it, ask us to delete it, object to how we use it, or ask for it in a portable form. Where we rely on your consent — marketing emails, the Wallet card — you can withdraw it at any time. We will answer within one month.

Email help@savouriesbysara.com and we will deal with it. If you are not happy with our answer you can complain to the Information Commissioner’s Office at ico.org.uk.